Don't carry over SLAs from Incidents or Requests to Change Orders

Idea created by GlennCameron on Aug 19, 2013
    Not planned
    Score4
    • GlennCameron
    • mirza
    • javajam
    • Hari.Saligommula
    When Change Orders are created from Incidents or Requests, the SLA also carries over to the CO. Since CO requires longer time to implement, it is not same SLA like Incident or Request. Is it possible to avoid the SLA from Requests or Incidents to CO?