Disable PDA/Mobile Functionality

Idea created by Jennifer_Perdue on Mar 14, 2013
    Not planned
    • Guilloty
    • Jennifer_Perdue
    • baweiland

    Add ability to disable mobile version of SDM within the application.


    Unfortunately, in r12.x there is no supported setting/variable to disable the PDA interface. ? In previous versions of Service Desk this was possible via a variable setting. We have had numerous enhancement requests from other clients asking for this ability in r12.x. Feel free to contact CA Support to also submit an enhancement request. Paul Coccimiglio Sr Support Engineer CA Technologies From: CA Service Management Global User Community [mailto:CommunityAdmin@communities-mail.ca.com] Sent: Wednesday, March 13, 2013 2:42 PM To: mb.2276110.100494617@myca-email.ca.com Subject: [CA Service Desk General Discussion] Disable PDA/Mobile Functionality Running SDM 12.6....by default the OOB PDA/mobile version is turned on. Any ideas on how to disable this functionality? i skimmed through the Admin Guide and Green Book but was not able to find anything. ThanksJennifer_Perdue -- CA Communities Message Boards https://communities.ca.com/web/ca-service-management-global-user-community/message-board/-/message_boards/view_message/100494617 mb.2276110.100494617@myca-email.ca.com https://communities.ca.com