Mails with CC option

Idea created by saisravanksv on Jun 22, 2012
    Delivered
    Score36

    I feel like it would be a great if we can have some feature to add carbon copy to email notifications... This will be helpful in escalating events & can have relevance.  Also at the same time if we want to add known list emails of the ticket to cc or TO list, that will helpful :)