Allow Edit in List for Incident and Request Areas, Contacts and Groups

Idea created by joylmcgovern on Jan 20, 2012
    Wish-Listed
    Score23

    Since we are an MSP and have multiple tenatns, whenever we decommission a tenant, we have to manually, or in the database update all the Incident/Request/Problem Areas for that tenant to be inactive, as well and the Contacts and groups.  We also sometimes have to updates groups for certain Incident/Request/Problem Areas, which is also doen manually today.  A lot of time could be saved by having the edit in list feature available for these areas OOTB.