Mobile App - Management Summary

Idea created by DaleCameron on Jun 6, 2012
    Wish-Listed
    Score15

    A mobile app that focuses on the needs of middle and upper management to see summary information about how "IT" is doing:
    1. how many tickets are being opened and the devotion from the norm.
    2. Closure times
    3. Alerts from spectrum/SOI
    4. Trending

    The app should be very graphical in nature, but users should be able to drill in to see more information. It would also be interesting to make it configurable to a specific Service/CI