Add field for contact delegates in Incident, Problem and change, not Self Service

Idea created by Chris.Elmore on Apr 5, 2011
    Not planned
    Score4
    • Chris.Elmore
    • Nicole_Miel
    • RandySchilleman
    • Lindsay_Estabrooks

    There are people that represent different business units.  Executives prefer IT staff to work through admins or delegates rather than working directly with them.