HTML formatting for Manual Notifications in SDM 12.6.

Idea created by peterbechlutzka on Nov 21, 2012
    Not planned
    Score11

    As described in this article https://support.ca.com/irj/portal/kbtech?docid=505577&searchID=TEC505577&fromKBResultsScreen=T.

     

    I would like to hide the "reply code" in the following template: Administration --> Notifications --> Message templates --> "Default Manual Notify message template for request/incident/problem".

     

    I have met no difficulties changing font color in other templates, but this one simply doesn't show an option to "Edit HTML Message" or other editing options.

     

    I would like the text to be white and succeeded by using HTML tags in other templates

     


    Thanks in advance
    Peter Bech-Lutzka