Manually kill or end user session

Idea created by Brian_Mathato Employee on Aug 6, 2012
    Wish-Listed
    Score65

    Sometimes ServiceDesk user sessions take a long time to clear\end and there is a need to end the user session sooner instead of waiting for the Timeout in web.cfg to take effect or recycling ServiceDesk service.

     

    We need a procedure or command to kill specific user session. This might be helpful with performance issues where the web-engine is overloaded or users do not exit ServiceDesk using the "Logout" link