Enable both Request and Incident in CA Open Space

Idea created by liaha03 on Nov 4, 2013
    Not planned
    Score15

    Hi All,

     

    Pls refer to this thread:

    https://communities.ca.com/web/ca-service-management-global-user-community/message-board/-/message_boards/message/103868920?&#p_19

    I hope that we can enable request and incident in CA Open Space like we enable both of them in SDM self-service interface. Most of the customer still prefer request and incident as a separate ticket.

    Cheers