Ability to add/remove properties and workflow tasks to multiple I/R/P Areas and Change Categories

Idea created by ssonderman on Dec 4, 2013
    Not planned
    • J_W
    • KirShu
    • JasonLLM
    • AndreyGurevich
    • diogo.nobrega
    • Nicole_Miel
    • Kaori_K
    • LeticiaGameiro
    • jw1

    Currently, to add an additional property to an Incident/Request/Problem or Change Category, it needs to be inserted manually into each one or added through a convoluted pdm_load process which takes hours to set up, depending on the number of Areas/Categories it needs to be added to.  The same goes for adding a Classic Workflow Task into multiple Change Categories.

    Having the functionality to make these types of modifications (adding/removing) through a simple batch utility/process would be a huge time saver.