Total Activity Time for Change

Idea created by lavanyak on Dec 13, 2013
    Not planned
    Score0

    Hi ,

    We are having CA Service Desk  r12.7 version with C#1 patch.We are looking for "Total Activity Time" ( Database Field 'time_spent_sum' ) filed in chg object.but its not available.

    It will be very useful if we could have "Total Activity Time" field in chg object also same like cr object.

    Could You please help us out

    Regards,

    Lavanya.