text_api and comment for the action

Idea created by AndreyGurevich on Dec 16, 2013
    Not planned
    Score10

    Now we can use text_api (and maileater) to produce different actions with incidents (change status, transfer, etc). Action log entry for this action will have default comment. Also we can add comment as separate "Log comment" entry.

    But sometimes we need to set custom user comment for action log entry, inside this entry. Like we can do it via web-interface.