Improve Service Catalogue Approval process (CA Service Catalog)

Idea created by steven.coulby on Jul 1, 2014
    Not planned
    Score12

    When a user goes into the the service catalog to approve requests, it is not intuitive or user friendly. They currently have to go to 'Perform Action' then select 'Approved' on each item then save. i.e. 3 clicks. This could and should be reduced to an 'Approve' or 'Reject' button next to each item so 3 clicks become 1. Not only will this be quicker it will also be more intuitive for the user.