Set Auto-delegation with a Start Date Time and an End Date Time using Calendar

Idea created by pillo01 Employee on Oct 1, 2014
    Not planned
    Score7
    • nelson.foulani
    • sconnolly
    • rioad01
    • eca_jma
    • heidi.johnson
    • skypittman
    • derek.cavour

    Currently in CA Service Catalog setting auto-delegation, to specify that newly assigned or transferred requests pending action are automatically delegated to another user, is a manual action and without start date and end date. And to disable this delegation it is also a manual action.

     

    It will be a good enhancement if auto-delegation can be set with start date time and end date time using calendar. And in this use case if it can be automaically enabled and disabled accordings the start date and the end date.