Back button functionality on ticket detail pages

Idea created by ChiragM on Oct 20, 2014
    Not planned
    • Kyle_R
    • petr.cech

    In CA SDM once any user opens a ticket detail page, he cannot navigate back to the list page in one click.

    The only link provided is back to homepage from where the user has to navigate to the list page again.

    This functionality is required to improve end user experience.


    More discussion on this on below link:

    Navigate from detail page back to list page in CA SDM 12.6