Analysts session control

Idea created by Marcos Domingos on Dec 3, 2014
    Not planned
    Score1
    • hannu.jauhiainen

    For service providers, it would be very useful to control the amount of sessions for Analyst, allowing or not accessing the Service Desk Manager more than once. Today this control uses reports in CABI but we must limit this use when we have analysts working with the client.