Avoid duplicated Survey x Ticket

Idea created by rioad01 Employee on Dec 29, 2014
    Not planned

    That can configure Surveys with the option of avoiding duplication of the survey for the same ticket, ie the user can not answer two time a survey associated with the same ticket.

    Or change that exists today of Use strict rules, which is not very practical because it does is enable to prevent a user during the day can only respond to a survey, so if a user during the day will close several tickets, can only respond to one of the closed tickets.