Implementing Bloomberg IM

Idea created by Guest on Jan 27, 2015
    • sprro04
    • devan05
    • bidsi01

    Implementing Bloomberg IM into the system to achieve compliance by utilising Data Protection software for monitoring and audit. Reviewers are in place to then monitor the BB IM chat events (amongst other events), these reviewers have a responsibility to utilise Data Protection by escalating an event as appropriate and using the Audit functionality, which is effectively an email generated by use of the iConsole that includes a copy of the event in a .msg format (Microsoft). Unfortunately the output is then only readable by Microsoft outlook agents.  This request is to enable another format to be present or to be configurable so that the attachments can be reviewed by the escalation staff.