Disaster Recovery approaches for Service Management products

Idea created by Raghu.Rudraraju Employee on May 19, 2015
    Delivered
    Score64

    Raising this as a formal idea for community users to vote on

     

     

    We would like to see detailed alternative approaches documented for Disaster Recovery of the CA Service Management solution products. Service Catalog, IT Asset Manager,  Service Desk Manager, Unified Self Service, Embedded Entitlements Manager, Process Manager (PAM), CA Business Intelligence etc.,

     

     

    Currently some of this information is available in subsets of the individual products. Having this validated and documented in one location would benefit a lot of customer implementations.