CA DLP Exchange Agent Log information enhancement

Idea created by xghuangsimon on Aug 12, 2015
    Wish-Listed
    Score12

    We saw an issue in our exchange environment recently which is caused by CA DLP Exchange agent because it has issue to process some malformed or corrupt email. The DLP agent is keeping to process this email without timeout but cause the accumulate queue on HT server. We need more detail log information from DLP agent to show which email cause the hold when such case happen. such as  message ID and subject messages that are being processed for over XX numbers of seconds. etc.