Manual Notify - Add attachment from record

Idea created by Grant Bruneau Champion on Jan 26, 2016
    Not planned
    Score8
    • pier-olivier.tremblay
    • Michael Mueller
    • schrep
    • GuanHua1378
    • William Teixeira
    • Grant Bruneau
    • mderidde
    • schpe31

    Hi Community,

     

    This is an enhancement suggested by our users.  They would like the ability to add attachments to a Manual Notify that are already part of the Incident.  Currently if they want to send a user an attachment they need to re-attach it to the Manual Notify even when the attachment is already on the incident, which creates a duplicates.

     

    Perhaps a solution could be to add a button on the Manual Notify window called "Attach document from Incident".