Our customer uses Confluence by Atlassia and needs to monitor this major application with APM. Unfortunately it is not supported yet and the very important monitoring can't be realized.
The consequence can only be to replace APM with another monitoring solution.
Please let APM support Atlassian Confluence asap.
Hi Kristian,
Actually, APM does monitor Confluence. CA uses confluence internally, and we monitor it with CA APM! I have attached a document with screenshots.
Monitoring Confluence with CA APM
May I ask how you came to the conclusion that we do not monitor confluence? please respond privately using my email.. duane.nielsen@ca.com
Cheers
Duane
To everyone that this may concern:
This issue has great attention within the APM business unit and we are working on how to address the issue.
Hi Duane (Duane_Nielsen) and Stig (Stig_Skilbred),
As this has great attention within the APM business unit, are there any new information you can provide to the community?
Thanks and best regards
Kristian
Hi Kristian_S,
not haven't heard anything new. One idea would be to use a JMX agent. The problem with OSGI based frameworks lies in the way Byte Code Instrumentation works,
and using a non-intrusive agent instead might solve the problem.
Stig
PS! Feel free to reach out to me Kristian - I believe we are located in the same city
Hi,
Confluence is a Java Web application running on top of an Application Server (frequently Tomcat), so it is supported just like any other application as long as we support the underlying Application Server/JVM combination.
Best regards,
Florian.
Hi Florian (Florian_Cheval),
This idea is more about crashing Introscope agents. When instrumentation for Confluence is activated there were severe problems which forced the customer to disable the monitoring of Confluence with Introscope. That is why there is no monitoring.
Requesting the support was more about support in general and overall.
The problem was discussed with CA before we opened that idea. CA was able to reproduce the problem, referred to documents that Atlassian products are not fully supported and told us to open this idea.
We were told this issue was intensively discussed internally, so we thought there was more awareness of this case and the problem on the customer side - especially with the need to have this idea delivered asap.
Best regards,
Kristian
Can you share the ticket number so we (CA) can look at the details of the problem?
Hi Haruhiko (Hiko_Davis),
It was probably this case here: 00235162
Maybe there are follow-up cases, but they should be documented in this case then.
Thanks and best regards,
Kristian
Atlassian Confluence 6.1.0 - CA APM 10.0 Tomcat Agent
We have had a very difficult time trying to get the CA APM v. 10.0.0.12 Java agent with the Tomcat typical toggles to allow the confluence application to start.
CA Support Case:
Case Comment 00768835 - Atlassian Confluence - 6.1.0 - "Could not initialize class"
We just recently upgraded to Confluence 6.1.0 and we had to disable the agent so that confluence would start.
If anyone is running Confluence 6.1.0 and was able to start the server with a CA APM 10.0 agent, please share your Windows services wrapper - for Java settings or your start confluence batch file and your profile/pbl/pbd file set.
Thank you,
Billy
Hello,
If you like this idea because you also use software from Atlassian, you maybe want to vote for this idea as well:
APM should support Atlassian JIRA asap
Thanks and Best Regards
Kristian