Add service and service option in "sendRequestEmail" web service method

Idea created by ss_shubha on Feb 24, 2016
    Not planned
    Score11

    Hi,

     

    We have "sendRequestEmail" web service method in service catalog to send email of the requested service. It would be good to have one more method which sends email based on services options also. This feature is available in catalog out of box while sending email based on request,service,service option.

    This will help to send screenshot of particular service option in a request instead of sending whole requested item screen shot in a mail.