Need cr_wf Action Macro to set associated cr status=Resolved

Idea created by dukecityrebecca on Mar 1, 2016
    Not planned
    • NelsonAmaya
    • camja06
    • Chi_Chen
    • Pavel_Kaminski
    • IainLambert
    • tzadell

    Hola - we need a Request Workflow Task action macro that sets the associated Request to resolved. For example, when a Request's last workflow task is marked "Completed", we need the macro to set the Request status = Resolved so the assignees don't have to perform the extra work of resolving a completed ticket.