IMAG - Auto resubmit failed tasks

Idea created by Bill_Patton Employee on Mar 5, 2016
    • ronro03
    • Bill_Patton
    • muthu.krishnan
    • RalphSThomas
    • Ronko
    • KevinMurphyCA
    • hapagola

    In IDM during user create, modify, or delete process sometimes the process fails due to transactional errors or network issue or timeout issue where the input data is correct.

    In order to re-submit the tasks we have to go to View Submitted Task. Open the failed event and resubmit it. The event gets processed and goes into completed state, since the data and configuration wise everything is correct.

    We would like a way by which we can automate the process of resubmitting failed tasks in a specified counted loop.

    Something like the cleanup submitted tasks that could search the task persistence database for failed tasks and based on configuration perform a retry and display that retry number in the task record of the task persistence database.