Hello, Good Afternnon all 8pt; padding: 0px;">
On previous versions (as r12.7, for example), was possible to config some files in order to omit specific types of Activites on CR object according to the requests (example: "updated via email interface", when a comment was added by Email).
On this r14.1 version, this is not possible to configure , according to CA Support Team informations.
This means that for each LogComment added via email, 2 lines would be generated on CR act_log pannel: 1 with the email content, and another with the message "Updated via email interface", and there is no way to change this.
We think that would be nice that we could set our preferences on the Act_Log information displayed.
Thanks a lot-- [DocumentBodyEnd:7db633df-7f90-4b26-8e33-3b59b49be6ad] -->