Tenant creation fails with the handshake alert: unrecognised name.

Idea created by RinatM Employee on Jul 4, 2016
    Delivered
    Score1
    • RinatM

    As per the official documentation (https://docops.ca.com/ca-secure-cloud-for-service-providers/1-55/EN/release-information/known-issues/tenant-management-i… ) tenant creation will fail without the following configuration in place:

    Tenant Creation Fails

    Symptom:

    Tenant creation fails with the handshake alert: unrecognised name.

    Solution:

    1. Edit the JBoss run.sh file on the Identity Management server.

    2. Add the following Java option:

        jsse.enableSNIExtension=false

    3. Edit the JBoss run.sh file on the CSP console.

    4. Repeat step 2.

    ==

    This should be setup, by default, by the installer rather than be considered as a known issue - keeping in mind no tenant will be created successfully unless this change has been embedded.