hub - robot inactive alarms not showing Origin (controller) overide

Idea created by David_Kim Employee on Sep 5, 2016
    New
    Score38

    When a robot inactive occurs, the alarm is generated by the hub (not controller) so the origin used is the Hub's origin instead of the controller origin (when using origin override).

     

    if creating accounts for users in the Portal to look at their robots Origin (overridden), Critical alarms for robot inactive are not visible. They are only visible under the hubs origin Portal account. 

     

    Need to change this behaviour.