Required/read-only fields in SDM Mobile App

Idea created by diogo.nobrega on Dec 6, 2016
    Wish-Listed
    Score15

    Currently, the CA Service Management mobile app allows adding custom fields, by using the "Mobile Attributes" option on CA Service Desk Manager (Configure the Mobile Attributes for CA SDM Tickets - CA Service Management - 14.1 - CA Technologies Documentation). It would be really useful if we could make them required or read-only, using this same "Mobile Attributes" option, likewise in status' dependent attribute controls (Manage Request/Incident/Problem Status - CA Service Management - 14.1 - CA Technologies Documentation).