Service Desk 17.0 and Spectrum 10.2 Integration

Idea created by Chandeshwer on May 4, 2017
    • manka11
    • Chandeshwer
    • Pradeep_p
    • walxarus
    • Kamal.Manchanda

    jaina01Hi CA Service Desk Team,


    Could we please know when Service Desk 17 and Spectrum 10.2 release would be compatible with  as this is very important for us?

    We just implemented both in our environment but we are unable to integrate due to compatibility issues. Copying the latest integration link for your reference:


    Integration Compatibility - CA Spectrum - 10.2 and 10.2.1 - CA Technologies Documentation 


    Appreciate your fast response.