Send end user's information to the analyst when he leaves the chat session

Idea created by jose.jaramillo on Jun 30, 2017
    Not planned
    • jose.jaramillo

    At the moment when an end user leaves the chat session before any analyst take the session, the analyst does not have any information of the user and he can not contact him to improve the service.

    Could be a great configuration if Support Automation could do this funcionallity.