Common Ticket Actions - Reapply Process Workflow

Idea created by jmraimundo on Aug 8, 2017
    • jmraimundo
    • Nadeem_Ather

    It would be great if admins could reapply process flows to determined tickets, because sometimes the process workflow has errors and the ticket cannot be continued.

    With this, we can correct the process workflow and then reapply to the tickets, correcting them.