Being able to change Summary information for self-service users

Idea created by jmraimundo on Aug 11, 2017
    • jmraimundo
    • GJones64

    Some customers don't want the self-service users to being able to see which group the ticket is in.

    In ticket list and summary this information is available and the support told me is not possible to change it.

    I am proposing to make this options to be customized in role based view.