Inactivate and Activate users through CA Service Catalog UI.

Idea created by Louis_van_Amelsfort Employee on Aug 18, 2017
    Not planned
    Score3
    • SteveLoat
    • Louis_van_Amelsfort
    • IainLambert

    Without having CA Service Desk Manager(SDM) running, it is very complicated to inactivate and activate users from within the CA Service Catalog(SC) UI.

    A combination of SC-UI/Administration/Users and sql-query on the mdb database is needed then.

     

    The Idea:

    Add extended user manipulation functionality to the SC-UI, to accomplish the above.

     

    Thanks and kind regards, Louis van Amelsfort.