Allow to Link inactive tickets as Child while EDIT_INACTIVE=NO

Idea created by Guest on Aug 21, 2017
    Under review
    Score25

    While SDM can be configured to prevent editing of inactive tickets, ticket relationship editing should apply to a different rule.

     

    - editing an active ticket should allow to attach an inactive ticket as child, because ticket dependencies can be discovered at a point in time where the early issues were resolved/closed with a workaround. 
    Applying parent/child relationships to a newer ticket are required to track dependencies for reporting and better analysis.

    With "edit_inactive=no" that type of edit is prevented since SDM tracks parent relationships and thus would try to edit the (inactive) child to add the (active) parent.