Reusable service option group with new preselection-setting

Idea created by tom.halang on Sep 15, 2017
    Under review
    Score13

    We as a Multi-Service-Provider face different challenges with the design of services for our customers in CA Service Catalog which leads to additional effort in consequence of missing or less mature features.

    A challenge is caused by the given preselection-settings of a service option group. If a service option is needed firmly preselected in Service A and unchecked in Service B we currently have to create the service option group and also the service option twice times (for one customer) because the preselection preferences has to set up within the service option group-settings.

    It should be possible to define the preselection-setting depending on the service and not only once in the service option group.