We are using UIM MCS for deploying probe configs. For the ntevl probe we want only react on critical and major (error) events. It seems we need 2 MCS profiles (because we can select only 1 severity in MCS profile):
- 1 for Critical alerts
- 1 for Major alerts
Results: 2 MCS profiles = 2 CI’s in SOI We want to have 1 MCS profile for both Critical and Major alerts, so we have only 1 CI in SOI.
(Because we creating tickets from SOI in Servicenow based on the CI name in SOI.)
See also CA case: 872656 and attached document with screenshots.
Request: we want to have 1 MCS profile for more severites, example both Critical and Major alerts, so we have only 1 CI in SOI.