UIM: MCS profiles ntevl probe: wanted 1 profile for more than 1 severity

Idea created by frank.daeter1.1 Champion on Nov 1, 2017
    New
    Score10

    We are using UIM MCS for deploying probe configs. For the ntevl probe we want only react on critical and major (error) events. It seems we need 2 MCS profiles (because we can select only 1 severity in MCS profile):
    - 1 for Critical alerts
    - 1 for Major alerts
    Results: 2 MCS profiles = 2 CI’s in SOI We want to have 1 MCS profile for both Critical and Major alerts, so we have only 1 CI in SOI.
    (Because we creating tickets from SOI in Servicenow based on the CI name in SOI.)

     

    See also CA case: 872656 and attached document with screenshots.

     

    Request:  we want to have 1 MCS profile for more severites, example both Critical and Major alerts, so we have only 1 CI in SOI.

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