Customer/Employee ticket search filter

Idea created by Lumir_Botur on Nov 9, 2017
    Under review
    Score4
    • Pavla_Martinikova
    • Chi_Chen
    • Lumir_Botur
    • Grant Bruneau

    Our customers has lot of tickets and they want to filter it by ticket summary or by status for example. It is possible to create ticket search filter in customer/employee interface? I drew example of customization, see attachment.

     

    Thanks
    Lumir

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