Our customers has lot of tickets and they want to filter it by ticket summary or by status for example. It is possible to create ticket search filter in customer/employee interface? I drew example of customization, see attachment.
Thank you for submitting this idea. The product team has reviewed this idea and determined that it does not have enough support from the Community. Therefore, I have marked the idea as not planned. We greatly value your contributions to our community and are committed to continued engagement with you to improve our products.
Retrieving data ...