incorporate chat into classic web UI

Idea created by Michael Mueller Employee on Nov 30, 2017
    Not planned
    Score2

    The new chat capability inside xFlow is a great add on to be able to collaborate within the service desk organization.

    I'd like to see the same capability available in the classic (webengine driven) UI.

    This would greatly enhance the collaboration capability between all levels of support analysts.

    Regards

    ..........Michael