Option to turn off "Heat Changed" in Activity Log

Idea created by Brad.Chandler.1 on Jan 25, 2018
    • Brad.Chandler.1
    • paulofreire75

    We recently upgraded to Service Desk Manager 17.0. We have xFlow installed and would like to keep the heat/weather feature. However, we do not want the "Heat Changed" log messages in the Activity Log on the standard interface. There are a lot of these for each ticket and they don't really add anything useful for an analyst who only uses the standard interface. And in xFlow there are better ways of seeing the Heat level than reading the log messages.


    I'd like to have an option to turn off these activity log messages.