Would like to see casdgtw probe be continued to support now and future CA Service Desk Manager until EOS or EOL.
CA casdgtw probe has release since February 2006 and no EOS or EOL as of now.
I am currently using Service Desk Manager version 14.x and Probe casdgtw version 2.51.
To many times there are reply from question and case posted that my version of CA Service Desk Manager is not supported.
This probe should continue and be validated for now and future version of CA Service Desk Manager.