sdgtw enhancement: query CIs in CA SDM using a LIKE operator

Idea created by SHAWN WALSH Employee on Nov 1, 2018
    New
    Score2
    • SHAWN WALSH
    • GregPolenta

    Probe: sdgtw

     

    The sdgtw (NIM api) queries CA SDM for the CI handle using this SOAP query.

    <SOAP-ENV:Envelope xmlns:SOAP-ENV="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fschemas.xmlsoap.org%2Fsoap%2Fenvelope%2F&data=02%7C01%7Cnaveen.r.monteiro%40supervalu.com%7Cf8db7f41115845bfda4e08d635c6c31e%7C81b692be28154f9891bfdb8e6cf8b504%7C0%7C0%7C636755525137411655&sdata=FZLkJ0cEYrPkjdm6sv6ffeL5jjejoozPw2VmsubV1yI%3D&reserved=0"> 
    <SOAP-ENV:Header/> 
    <SOAP-ENV:Body> 
    <doSelect xmlns="https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ca.com%2FUnicenterServicePlus%2FServiceDesk&data=02%7C01%7Cnaveen.r.monteiro%40supervalu.com%7Cf8db7f41115845bfda4e08d635c6c31e%7C81b692be28154f9891bfdb8e6cf8b504%7C0%7C0%7C636755525137411655&sdata=y4phkU4bGFk3PldBAoI5%2BduWMFMXVDgh1mzkfqc%2FWDM%3D&reserved=0">
    <sid>****</sid> 
    <objectType>nr</objectType> 
    <whereClause>name='CIname'</whereClause> 
    <maxRows>-1</maxRows> 
    <attributes> 
    <string>persistent_id</string> 
    </attributes> 
    </doSelect> 
    </SOAP-ENV:Body> 
    </SOAP-ENV:Envelope>

     

     

    Sdgtw The customer would like it to query using a LIKE clause to find a similar match if one exists with a FQDN (or be configurable).

    Due to environment  issues, it is not always possible to control what  is recorded for the host name of a device in UIM.