Ability to add unique Subsystem to JDBC_Response Alarms

Idea created by Greenones on Apr 18, 2019
    New
    Score1
    • Greenones

    Hi all,

     

    We have our UIM integrated into our ticketing system and the ticketing system then auto assigns tickets to the correct teams based on a variety of rules.

     

    One of these rules is the Subsystem, it seems there is no way to assign individual/unique subsystems to alerts generated within the jdbc_response probe.

     

    There is a setting in RAW config which takes the subsystem and applies it to all profile which use that specific connection profile.

     

    When I tried to duplicate the connection it errors, I don't think you can have two identical connections set up within the probe, which then limits the usage of the subsystem.