Clarity

Hi Friends,

How can I get an automated notification when a new Clarity patch gets released?

I was working with Suman on a support case - Cannot import WSDL link on the upgraded v13.3 environment and was surprised to know from him that CA has released another patch - Patch 6 for v13.3 - this monday, 14th July.

Can we have a notification in place so that we wont miss such important updates, which might be solving many of our issues as seen from their README files?

Regards,

Georgy

Hello Georgy,

Try this. If you register on the following link, I think you would get those notifications.

Tech Insider - CA Technologies

Regards

Chandrani

Sr Support Engineer

Hi Chandrani,

Thanks a lot. Are you sure about this? Because when I clicked on the Tech Insider - CA Technologies  link on the page you gave above, to see the previous editions of the Tech Insider, I could not see any edition stating the release of this latest Patch 6 in the following pages linked from those pages :

CA Clarity PPM - CA Technologies  >> January 2014 - CA Technologies 

Regards,

Georgy

The best way is to keep your eyes open and to know what to expect and when and not to expect to be notified.

This community and Twitter are the places where people post notifications about the availability of new patches and versions. See how it goes now in the new community. In the old one there was a message board for that and you could subscribe for updates.

Another way is to check the downloads on a regular basis.

You can also check the News on Clarity support on Support Online

Hi Urmas,

Thanks a lot for the info. So I suppose, as no automated notifications are available, the only way is to keep checking CA Clarity PPM - Support Product Page - CA Technologies NEWS section at the top right, on a regular basis or atleast once a week.

Even the News update was only done in the above link on 17th July. So l would still love to get an automated notification whenever a patch is released, atleast within the next couple of days. I have put this in an idea as I think that this is not happening at present. Automated Notifications for Product Patch Releases

Regards,

Georgy

A recent announcement.

Subscribe Today!  For Critical Alerts, Advisory and Product Update Notifications

CA Technologies has deployed a new Proactive Notification subscription process for CA enterprise distributed products on July19, 2014. This new process will deliver critical, advisory, and product update messages to subscribers.  Read the details on how to subscribe by linking to the announcement. 

Subscribe Today!

Hi Nitin,

I had already activated Proactive Notification on whatever is related to Clarity here.

I see now that Patch 7 was released on 11th Auguest and I never got any notification yet in my mailbox

Regards,

Georgy

The same for me. Ticked everything and no notification.

Whether or not you got the notification would be a good topic for a poll.

Hi Georgy,

We are working to ensure that the pro-active notification process is fully enabled moving forward.  The recent patch announcements did not get included in this notification which is something we are working on correcting quickly. 

I apologize for the inconvenience.

Regards,

Roman Rosica

Director, CA Support