Clarity

Hello,

I am trying to install CABI 3.1 SP5 latest software with Clarity 13.3 on read hat linux 6.5. Its been install on server with some errors listed below. Mainly it looks as its not able to register some libraries. Appears as missing some required linux patch, however I verified the patches required for this version of cabi are installed on server. Please advice if any one have seen such scenario. The BO services are getting started however am unable to access them through browser.

Error log:

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regedit" -c "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw/../regupdate.reg"

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regedit" -c "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//system/mwsystem.reg"

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86//libCEReportSource.so"

[error] [Registry::SelfReg] Failed to register libCEReportSource.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86//.//libEnterpriseRepositoryAdaptor.so"

[error] [Registry::SelfReg] Failed to register libEnterpriseRepositoryAdaptor.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe//libexportmodeller.so"

[error] [Registry::SelfReg] Failed to register libexportmodeller.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86//libMetaDataPlugins.so"

[error] [Registry::SelfReg] Failed to register libMetaDataPlugins.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86///libMDS.so"

[error] [Registry::SelfReg] Failed to register libMDS.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86//libCRPlugin.so"

[error] [Registry::SelfReg] Failed to register libCRPlugin.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/ras//libcubedefmodel.so"

[error] [Registry::SelfReg] Failed to register libcubedefmodel.so (regsvr32), error code: 127

[error] Errcode 127: "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/crpe/mw//bin-linux_optimized/regsvr32" -c -nodisplay -v -s "/opt/CA/SharedComponents/CommonReporting3/bobje/enterprise120/linux_x86/ras//libdatadefmodel.so"

[error] [Registry::SelfReg] Failed to register libdatadefmodel.so (regsvr32), error code: 127

Hi All,

Any advice here for this member?

Thanks!

Chris

Digging into the issue..Apperse that some of the services are not getting started, sia logs are always going blank. Below error I see in boe_cms_trace.log

OracleDatabase.cpp:117: TraceLog message 1

2014/07/24 10:05:39.305|>>|A| | 2692|1456017328| |||||||||||||||assert failure: (OracleDatabase.cpp:117). (0 : Programmer error: OCI_INVALID_HANDLE).

ccm.log say..

GMT-0400 (EDT) Starting all servers...

GMT-0400 (EDT) Finished processing commandline parameters.

GMT-0400 (EDT) Warning: No password supplied, setting password to default.

GMT-0400 (EDT) Warning: No username supplied, setting username and password to default.

GMT-0400 (EDT) Warning: No authentication type supplied, setting authentication type to default.

GMT-0400 (EDT) Warning: No CMS name supplied, setting CMS name to machine name.

~

# Verified user bobje is able to make db connections.

# LD_LIBRARY_PATH is set to lib32 bit

# services are getting started on server..

Currently I am clue les, let me know in case of any information. Thanks.

Have you checked this ?

BO XI 3.1 for Linux (on RHEL 5) with the CMS database as ORACLE

NJ

Hi

We had similar issues when we are trying to Install CABI 3.3 on RHEL 6.4 and CA support has mentioned that RHEL 6.0 is the best supported version and even after downgrading to 6.0 there were certain patches which need to be installed and below are what we have installed

libXext-devel-1.3.1-2.el6.x86_64

libXext-1.3.1-2.el6.x86_64

libXext-1.3.1-2.el6.i686

libXext-devel-1.3.1-2.el6.i686

libXext-devel-1.1-3.el6.x86_64

libXext-1.1-3.el6.x86_64

Hope it helps.

Regards,

Omkar.

Thanks Omkar for your input.

Does that mean CA confirm CABI 3.3 is not supported on RHEL 6.1 or higher ?

I tried installing CABI after installing above mentioned patches, it is installed however not accessible though browser. boe trace logs still gives assert failures as below:

ObjectSubsystem.cpp:5175: TraceLog message 1

2014/07/29 11:14:49.993|>>|A| |23510|3915332464| |||||||||||||||assert failure: (ObjectSubsystem.cpp:5175). (collateHelper != NULL : no message).

ObjectSubsystem.cpp:5175: TraceLog message 2

2014/07/29 11:15:02.227|>>|A| |23510|3916131184| |||||||||||||||assert failure: (ObjectSubsystem.cpp:5175). (collateHelper != NULL : no message).

We have BO running on Linux 6.5.  Here are the packages that we have installed.  Some might not be needed as there was a lot of trial and error to get it installed.

V/r,

Gene

From the CABI Documentation:

Minimum Patch Level for Red Hat 6

Required minimum operating system install plus:

 compat-libstdc++-33-3.2.3-69.el6.i686 (compatibility standard C++ library from GCC 3.3.4)

 glibc-2.12-1 (RedHat advisory RHBA-2007:0619-3)

 libXext-devel-1.1-3.el6.i686

 libncurses.so.5 - can be found in the ncurses-libs package

Higher patches beyond the specified minimum patch requirement can be used, but they may not be officially tested against SAP BusinessObjects products.

Anyone else managed to install the report server on RHEL 6.x and actually have it working at SP6?

Itamar

Well, i managed to solve my problem. I might have used an higher version of the Linux Packages required by BO

it is working fine for now on SP7

Itamar