DX NetOps

  • 1.  Netqos Performance centre add data source failed

    Posted Jul 29, 2014 08:56 AM

    Hi,

     

    I had upgraded the netqos stand alone server Network Flow Analysis 9.1.2 (build218) and NPC 6.1 (build 205) Service Pack 2 successfully.

    Ehealth server is added as data source successfully but Report Analyzer is added as data source test successful saving it showing flowing error

     

    This data source is registered to another instance of the NetQoS Performance Center.

    It must be deleted from that instance before it can be added to this instance.untitled2.bmp

    Ramesh



  • 2.  Re: Netqos Performance centre add data source failed

    Broadcom Employee
    Posted Jul 29, 2014 09:33 AM

    Ramesh,

     

    RDP to the NFA Console, open the browser and go to the following page:

     

    http://localhost/reporterdatasource/productsyncws.asmx

     

    Then on the productsyncws.asmx page, click the UnregisterPerformanceCenter link at the botom Click the 'Invoke' button on the next page. This will open a new, blank browser window which you can close. Open a cmd prompt and run iisreset Go back to the NPC Administration page and remove/add the datasource again.

     

    Hope this helps.



  • 3.  Re: Netqos Performance centre add data source failed
    Best Answer

    Broadcom Employee
    Posted Jul 29, 2014 09:41 AM

    Hello Ramesh,

    If you upgraded anything you shouldn't have needed to remove then readd the datasources at all. Also you should be on NFA 9.1.3 and not NFA 9.1.2 as there were many bugs in NFA 9.1.2 that are now fixed. Also the download was pulled for that version.

     


    Here are the steps to readd the datasource.


    Log into the NFA Console

    Open Web browser to the URL

     

    http://localhost/ReporterDataSource/ProductSyncWS.asmx

    Click on the link ProductID

    This will open a new page where you will click INVOKE

    Once completed you should see a code like the following:

     


    <?xml version="1.0" encoding="utf-8" ?>

    <string xmlns="http://netqos.com/ProductSyncWS">40b8211d74d245f88a095a653d6f1e34</string>


    Take the 40b8211d74d245f88a095a653d6f1e34 and copy it.


    Now go back to the product sync URL where you clicked ProductID and now select UnregisterPerformanceCenter
    Paste the copied ID into the field and click INVOKE.

    Open a cmd prompt and run 'iisreset'.

    Go back to the CAPC Administration page and remove/add the datasource again.


    Give it a few minutes then test readding NFA in NPC again.



  • 4.  Re: Netqos Performance centre add data source failed

    Posted Jul 29, 2014 09:58 AM

    FYI: This information is in the document Unregistering an NPC/CAPC data source.



  • 5.  Re: Netqos Performance centre add data source failed

    Posted Jul 30, 2014 12:15 AM

    hi,

     

    Thanks to all for your kind input for solving the problem.

     

     

    Ramesh