I'm not able to find the web service method for downloading ticket attachments .
Is some method there or is there any other way to achieve this?
Hi Chirag,
The only two methods available for attachments are "createattachment" & "removeattach". There is no webservice method for downloading attachment. There are other customers who requested the same. Please vote on the idea
https://communities.ca.com/ideas/103039000
Regards
Nas
As Nas mentioned, there is no webservice method to download attachment. We have an created an Enhancement Request.
~Vinod.
I would like to point out that there is another post "Download attachment via webservice" lately and while
we all agreed there is no method to do that directly Russell did post some resolution he used to get around
this. Please take a look at that.