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ReInstall Issue: An Instance of BOE120Tomcat Already running

  • 1.  ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Feb 27, 2014 10:24 PM

    I had a failure in the import of the rights for the CABI 3.3 install.  I uninstalled using the instructions and deleted the appropriate Registry entries.

    Now, I reinstalled CABI 3.3 and everything looked fine... until I tried to run a report.

    In the CMC, I tried to "view" a report and got a Tomcat error.

    When I try to get to the Tomcat 6.0.24 Properties on the server, I get an error message "An instance of 'BOE120Tomcat' application is already running".  How do I fix Tomcat?  This is on the CABI 3.3 server.



  • 2.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Feb 27, 2014 11:30 PM

    Sorry, bad description.  I attempted to bring up the Tomcat console and tried to bring it up twice...

     

    The issue I am having is when I attempt to "view" the reports from the CMC, I get an error:

     HTTP Status 404-

    Type Status report

    message

    description The requested resource () is not available

    Apache Tomcat/6.0.24

     

    Any ideas?



  • 3.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Broadcom Employee
    Posted Feb 28, 2014 02:29 AM

    Hi Lowell,

     

    Instruction to upgrade tomcat on windows

     

    Detailed steps for windows

     

    Upgrading CABI 3.2 Tomcat version to 6 on Windows
    Here is the detailed procedure for upgrading to Tomcat 6.0.36 (32-bit) from Tomcat 5.5.20 in CABI 3.2 on Windows:
    1) Stop Tomcat Service (Apache Tomcat 5.5.20) via Central Configuration Manager, wait couple of minutes before proceeding to step 2.
    2) Rename the existing tomcat installation directory (C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55) to Tomcat55_Original
    3) Download apache-tomcat-6.0.36 from http://tomcat.apache.org/download-60.cgi. Do not get the windows installer version; download the 32-bit zipped version.
    4) Extract the contents of the latest version of apache-tomcat-6.0.36.zip into the C:\Program Files (x86)\CA\SC\CommonReporting3 directory
    5) This should create a directory called apache-tomcat-6.0.36.
    6) Rename apache-tomcat-6.0.36 directory to Tomcat55.
    7) Open a command prompt, and change directory C:\Program Files (x86)\CA\SC\CommonReporting3\deployment
    8) Run the following command:
    wdeploy tomcat6 deployall
    9) This may take few minutes to complete.
    10) Rename Tomcat55\bin\tomcat6.exe to tomcat5.exe
    11) Copy C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55_Original\webapps\OpenDocument\WEB-INF\web.xml to C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55\webapps\OpenDocument\WEB-INF\web.xml
    12) Optional Step – Needed only if you have changed default CABI Tomcat ports - Change C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55\conf\server.xml file to reflect the non-default port numbers. Please see apache web site for more details.
    13) Optional Step: Needed only if you have changed default CABI Tomcat web.xml - Copy C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55_Original\conf\web.xml to C:\Program Files (x86)\CA\SC\CommonReporting3\Tomcat55\conf\web.xml
    14) Start Tomcat Service (Apache Tomcat 5.5.20) via Central Configuration Manager.
    15) Test your reports.


  • 4.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Feb 28, 2014 01:09 AM

    stdout.log :

    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (org.apache.axis2.deployment.WarBasedAxisConfigurator).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (org.apache.axis2.deployment.WarBasedAxisConfigurator).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    Initializing Performance Management
    done (19085)
    Initializing Performance Manager
    done (16)
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
    log4j:WARN Please initialize the log4j system properly.
    register('-//Apache Software Foundation//DTD Struts Configuration 1.0//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/struts-config_1_0.dtd'
    register('-//Sun Microsystems, Inc.//DTD Web Application 2.2//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/web-app_2_2.dtd'
    register('-//Sun Microsystems, Inc.//DTD Web Application 2.3//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/web-app_2_3.dtd'
    resolveEntity('-//Apache Software Foundation//DTD Struts Configuration 1.0//EN', 'http://jakarta.apache.org/struts/dtds/struts-config_1_0.dtd')
     Resolving to alternate DTD 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/struts-config_1_0.dtd'
    New org.apache.struts.action.ActionMapping
    Set org.apache.struts.action.ActionMapping properties
    New org.apache.struts.action.ActionForward
    Set org.apache.struts.action.ActionForward properties
    Call org.apache.struts.action.ActionMapping.addForward(ActionForward[default])
    Pop org.apache.struts.action.ActionForward
    Call org.apache.struts.action.ActionServlet.addMapping(ActionMapping[path=/Flash_FlashVars/flashvarsEdit, type=com.businessobjects.clientaction.flash.flashvars.FlashVarsEditAction])
    Pop org.apache.struts.action.ActionMapping
    register('-//Apache Software Foundation//DTD Struts Configuration 1.0//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/struts-config_1_0.dtd'
    register('-//Sun Microsystems, Inc.//DTD Web Application 2.2//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/web-app_2_2.dtd'
    register('-//Sun Microsystems, Inc.//DTD Web Application 2.3//EN', 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/web-app_2_3.dtd'
    resolveEntity('-//Sun Microsystems, Inc.//DTD Web Application 2.3//EN', 'http://java.sun.com/dtd/web-app_2_3.dtd')
     Resolving to alternate DTD 'jar:file:/D:/ClarityHome/CA/SC/CommonReporting3/Tomcat6/webapps/Xcelsius/WEB-INF/lib/struts.jar!/org/apache/struts/resources/web-app_2_3.dtd'
    Call org.apache.struts.action.ActionServlet.addServletMapping(DocumentDownload/java.lang.String,/opendoc/documentDownload/java.lang.String)
    Call org.apache.struts.action.ActionServlet.addServletMapping(action/java.lang.String,*.do/java.lang.String)
     

     



  • 5.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Feb 28, 2014 01:12 AM

    stderr.log:

     

    Feb 27, 2014 8:48:02 PM org.apache.catalina.core.AprLifecycleListener init
    INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Windows\SysWOW64\;D:\ClarityHome\CA\SC\CommonReporting3\BusinessObjects Enterprise 12.0\win32_x86\
    Feb 27, 2014 8:48:02 PM org.apache.coyote.http11.Http11Protocol init
    INFO: Initializing Coyote HTTP/1.1 on http-8080
    Feb 27, 2014 8:48:02 PM org.apache.catalina.startup.Catalina load
    INFO: Initialization processed in 596 ms
    Feb 27, 2014 8:48:02 PM org.apache.catalina.core.StandardService start
    INFO: Starting service Catalina
    Feb 27, 2014 8:48:02 PM org.apache.catalina.core.StandardEngine start
    INFO: Starting Servlet Engine: Apache Tomcat/6.0.24
    Feb 27, 2014 8:48:02 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor AdminTools.xml
    Feb 27, 2014 8:48:02 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor AnalyticalReporting.xml
    Feb 27, 2014 8:48:03 PM org.apache.catalina.core.StandardContext addApplicationListener
    INFO: The listener "com.sun.faces.config.ConfigureListener" is already configured for this context. The duplicate definition has been ignored.
    Feb 27, 2014 8:48:05 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor BusinessProcessBI.xml
    Feb 27, 2014 8:48:07 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor CmcApp.xml
    Feb 27, 2014 8:48:07 PM org.apache.catalina.core.StandardContext addApplicationListener
    INFO: The listener "com.sun.faces.config.ConfigureListener" is already configured for this context. The duplicate definition has been ignored.
    Feb 27, 2014 8:48:09 PM org.apache.catalina.session.StandardManager doLoad
    SEVERE: IOException while loading persisted sessions: com.crystaldecisions.sdk.exception.SDKException$Serialization: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    com.crystaldecisions.sdk.exception.SDKException$Serialization: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.readExternal(SecuritySession.java:524)
     at java.io.ObjectInputStream.readExternalData(ObjectInputStream.java:1756)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1717)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at com.crystaldecisions.sdk.framework.internal.EnterpriseSession.readExternal(EnterpriseSession.java:329)
     at java.io.ObjectInputStream.readExternalData(ObjectInputStream.java:1756)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1717)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.HashMap.readObject(HashMap.java:1067)
     at sun.reflect.GeneratedMethodAccessor45.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at org.apache.catalina.session.StandardSession.readObject(StandardSession.java:1470)
     at org.apache.catalina.session.StandardSession.readObjectData(StandardSession.java:972)
     at org.apache.catalina.session.StandardManager.doLoad(StandardManager.java:394)
     at org.apache.catalina.session.StandardManager.load(StandardManager.java:321)
     at org.apache.catalina.session.StandardManager.start(StandardManager.java:637)
     at org.apache.catalina.core.ContainerBase.setManager(ContainerBase.java:438)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4396)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
     at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:637)
     at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:563)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:498)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:321)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:722)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
     at org.apache.catalina.core.StandardService.start(StandardService.java:516)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:593)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
    Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$LogonFailover: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:214)
     at com.crystaldecisions.sdk.exception.SDKException$Serialization.<init>(SDKException.java:1012)
     ... 111 more
    Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$LogonFailover: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.enterprise.ocaframework.FailoverLogonService.logonWithToken(FailoverLogonService.java:174)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.reconnectCMS(ManagedSession.java:733)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateServer(ManagedSession.java:720)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateStatelessService(ManagedSession.java:573)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.newService(ManagedSession.java:911)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.get(ManagedSession.java:300)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:297)
     at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:702)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.init(SecuritySession.java:763)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.readExternal(SecuritySession.java:522)
     ... 110 more
    Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)
     at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._LogonEx4Stub.LogonWithTokenEx4(_LogonEx4Stub.java:210)
     at com.crystaldecisions.enterprise.ocaframework.FailoverLogonService.logonWithToken(FailoverLogonService.java:153)
     ... 119 more
    Feb 27, 2014 8:48:09 PM org.apache.catalina.session.StandardManager start
    SEVERE: Exception loading sessions from persistent storage
    com.crystaldecisions.sdk.exception.SDKException$Serialization: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.readExternal(SecuritySession.java:524)
     at java.io.ObjectInputStream.readExternalData(ObjectInputStream.java:1756)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1717)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at com.crystaldecisions.sdk.framework.internal.EnterpriseSession.readExternal(EnterpriseSession.java:329)
     at java.io.ObjectInputStream.readExternalData(ObjectInputStream.java:1756)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1717)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.ArrayList.readObject(ArrayList.java:591)
     at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at java.util.HashMap.readObject(HashMap.java:1067)
     at sun.reflect.GeneratedMethodAccessor45.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:946)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1812)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1910)
     at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1834)
     at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1719)
     at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1305)
     at java.io.ObjectInputStream.readObject(ObjectInputStream.java:348)
     at org.apache.catalina.session.StandardSession.readObject(StandardSession.java:1470)
     at org.apache.catalina.session.StandardSession.readObjectData(StandardSession.java:972)
     at org.apache.catalina.session.StandardManager.doLoad(StandardManager.java:394)
     at org.apache.catalina.session.StandardManager.load(StandardManager.java:321)
     at org.apache.catalina.session.StandardManager.start(StandardManager.java:637)
     at org.apache.catalina.core.ContainerBase.setManager(ContainerBase.java:438)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4396)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
     at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:637)
     at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:563)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:498)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:321)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:722)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
     at org.apache.catalina.core.StandardService.start(StandardService.java:516)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:593)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
    Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$LogonFailover: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:214)
     at com.crystaldecisions.sdk.exception.SDKException$Serialization.<init>(SDKException.java:1012)
     ... 111 more
    Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$LogonFailover: Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002)
    cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
    detail:Unable to reconnect to the CMS VMSLCCLARITY24.regence.com:6400. The session has been logged off or has expired. (FWM 01002) IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.enterprise.ocaframework.FailoverLogonService.logonWithToken(FailoverLogonService.java:174)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.reconnectCMS(ManagedSession.java:733)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateServer(ManagedSession.java:720)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateStatelessService(ManagedSession.java:573)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.newService(ManagedSession.java:911)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSession.get(ManagedSession.java:300)
     at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:297)
     at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:702)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.init(SecuritySession.java:763)
     at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.readExternal(SecuritySession.java:522)
     ... 110 more
    Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
     at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)
     at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAs._LogonEx4Stub.LogonWithTokenEx4(_LogonEx4Stub.java:210)
     at com.crystaldecisions.enterprise.ocaframework.FailoverLogonService.logonWithToken(FailoverLogonService.java:153)
     ... 119 more
    Feb 27, 2014 8:48:10 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor CmcAppActions.xml
    Feb 27, 2014 8:48:11 PM org.apache.catalina.core.StandardContext addApplicationListener
    INFO: The listener "com.sun.faces.config.ConfigureListener" is already configured for this context. The duplicate definition has been ignored.
    Feb 27, 2014 8:48:11 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor CrystalReports.xml
    Feb 27, 2014 8:48:12 PM org.apache.catalina.core.StandardContext addApplicationListener
    INFO: The listener "com.sun.faces.config.ConfigureListener" is already configured for this context. The duplicate definition has been ignored.
    Feb 27, 2014 8:48:12 PM org.apache.catalina.startup.HostConfig deployDescriptor
    INFO: Deploying configuration descriptor CustomParams.xml
    Feb 27, 2014 8:48:12 PM org.apache.catalina.core.StandardContext listenerStart
    SEVERE: Error configuring application listener of class com.ca.biek.customparams.shared.ActionXMLManager
    java.lang.ClassNotFoundException: com.ca.biek.customparams.shared.ActionXMLManager
     at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1484)
     at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1329)
     at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3915)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4467)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526)
     at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:637)
     at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:563)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:498)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:321)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:722)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
     at org.apache.catalina.core.StandardService.start(StandardService.java:516)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:593)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:592)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
    Feb 27, 2014 8:48:12 PM org.apache.catalina.core.StandardContext listenerStart
    SEVERE: Skipped installing application listeners due to previous error(s)
    Feb 27, 2014 8:48:12 PM org.apache.catalina.core.StandardContext start
    SEVERE: Error listenerStart
    Feb 27, 2014 8:48:12 PM org.apache.catalina.core.StandardContext start
    SEVERE: Context [/CustomParams] startup failed due to previous errors
     



  • 6.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Broadcom Employee
    Posted Feb 28, 2014 02:02 AM

    HI..

    You need to reinstall the tomcat and you can refer to some online help

     

    http://www.forumtopics.com/busobj/viewtopic.php?p=827417

    http://www.forumtopics.com/busobj/viewtopic.php?t=105229&highlight=apache+tomcat+upgrade

     

    Regards

    Suman Pramanik



  • 7.  RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Broadcom Employee


  • 8.  Re: ReInstall Issue: An Instance of BOE120Tomcat Already running
    Best Answer

    Posted Sep 12, 2014 01:09 PM

    Hi Suman,

    Thanks for the ideas.  Vinay Shirke from company Assyst helped me find the answer.

     

    What happened during the install is that some of the folders did not extract properly.  We had to do a side by side comparison of the sub-folders under the Tomcat directory.  Once we found the missing folders, we copied them from a working environment and then restarted Tomcat.  It started working after that!  Whew!  Sometimes installers leave you stranded, but great help can help you!



  • 9.  Re: RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Dec 03, 2014 12:08 PM

    Hello,

    I'm getting the following Tomcat error when trying to run a report in Clarity PPM v12.0. The reporting uses Actuate 9. Tomcat version is 5.5.17.


    Has anyone come across this error? if so, what was the resolution?

    thanks

     

    reporting.JPG



  • 10.  Re: RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Dec 03, 2014 12:16 PM

    davitg wrote:

     

    Hello,

    I'm getting the following Tomcat error when trying to run a report in Clarity PPM v12.0. The reporting uses Actuate 9. Tomcat version is 5.5.17.


    Has anyone come across this error? if so, what was the resolution?

    thanks

     


    Not really sure why you have posted a new (very unrelated) question in this answered thread - you already have a discussion thread around your problem and some advice to speak to support?



  • 11.  Re: RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Dec 03, 2014 12:32 PM

    Hi David,

    I though its related because they are both related to tomcat and reporting problem so I thought I may get some additional views on this thread before trying to contact support.

     

    But I also get your point.

    Thanks



  • 12.  Re: RE: ReInstall Issue: An Instance of BOE120Tomcat Already running

    Posted Dec 03, 2014 12:45 PM

    'tomcat' errors may well be reported against lots of different errors in the Clarity "stack" since tomcat will sit behind many of the technologies that Clarity is sitting on - much like a 'java' error might be reported against many things, but in isolation 'tomcat' or 'java' are not much help in diagnosing anything - its better to pick up specific error messages or behaviours or even technology (for instance this thread was all to do with BusinessObjects rather than actuate).

     

    The error you are seeing, I don't even recognise ever seeing anything even like that in real-life nor on discussion boards so good luck with your search.