Clarity

Dear All,

I have spotted a strange behavior of the Overview page recently. For some reason, multiple tabs become visible to Clarity users although they were not given rights to see them.

For example, the "Sponsor" tab, which came along with the PMO Accelerator:

What's more curious, when user clicks on "Manage My Tabs" button, he/she cannot see these tabs on the list:

Similarly, users can see too many menu entries - actually all the options available (Home menu, only). After clicking on the menu however, they see no portlets, luckily:

Another thing: when I add a new tab to the Overview page now, it DOES NOT appear on those users Overview page. So, the problem is only with "old" tabs. But there are many and I don't want to re-create them.

Any suggestions are welcome!

Regards,

Pawel

Not an answer, but I seem to remember seeing this behaviour once - was a BUG if I remember correctly.

Hi Pawel,

As we saw , this issue was related to explicit rights not given on the portlet pages.

This is somewhat similar to CLRT-72109 and also discussed in the related community post Question about Bug ID CLRT-72109 in Clarity PPM

The solution was :

Login as an admin user :

Navigate to the portlet page > Access to this page > Resource > Add Page View rights to a user  logout .

Check with the affected user now . The tab should disappear.

Login as an admin user again :

Navigate to the portlet page > Access to this page > Resource > Remove the Page View rights to the previously added user .

Regards

Nitin