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Can an auto-operator be configured to close an event that's not been updated in the last 60 minutes?

  • 1.  Can an auto-operator be configured to close an event that's not been updated in the last 60 minutes?

    Posted Jul 28, 2015 11:05 AM

    I'm trying to create an auto-operator that will auto-acknowledge stale events that have not been updated in the last hour. These are mainly events like traps that do not send a CLEAR. The only time-related option I see in the auto-operator setup panel is based on event arrival time, but if the situation is still occurring, I don't want to close the event.

    Has anyone done something similar to this?

     

    Thanks,

     

    Kevin



  • 2.  Re: Can an auto-operator be configured to close an event that's not been updated in the last 60 minutes?

    Posted Jul 28, 2015 01:36 PM

    Using AOs isn't really the best way to achive this in my opinion. Similar topic was discussed recently at clearing alerts which not updated for last X time

     

    -jon



  • 3.  Re: Can an auto-operator be configured to close an event that's not been updated in the last 60 minutes?

    Posted Jul 28, 2015 01:46 PM

    Thanks, Jon.  I'll check it out.

     

    Kevin